BARA Terms & Condition

General

A binding purchase agreement is entered into as soon as your order has been confirmed by us and an order confirmation has been sent from BARA Sportswear to the e-mail address you submitted. If an item happens to run out of stock before the status has been correctly updated on the webshop, BARA Sportswear will notify you of this by e-mail. We may then suggest an alternative item, or cancel the order in question. If incorrect price information has been shown on the webshop you will be offered to either purchase the item to the correct price, or cancel the order. BARA Sportswear reserves the right to decline or rescind a purchase agreement if fraud or other actions similar to fraud, such as unlawful use of another person’s credit card, can be suspected.

Price & Payment

Duty Delivery Paid (DDP)

Pricing is inclusive of duty and tax in EU & Norway.

(applicable tax shown at checkout)

Orders will be sent duty paid, meaning that no further import duty or tax will be payable after the order has been placed on the site.

The prices at the webshop are current prices and may be changed at any time. BARA Sportswear is not bound by price indications in the webshop which the buyer must reasonably or apparently understand are incorrect and which, for example, have occurred due to technical problems in the web platform or rates that have been manipulated by the customer. Prices are inclusive of local VAT and are payable in the currency indicated at the webshop. Payment can be made by credit card, direct debit invoice or as may otherwise be instructed at the webshop. Where payment is subject to validation and/or authorisation by a card issuer or bank or to credit validation, any Order Confirmation is subject to such validation or authorisation. We co-operate with an authorized payment service provider (STRIPE), who processes your personal details in accordance with the international security standard PCI DSS, developed by international credit card companies such as VISA, MasterCard and Diners. All transactions will be sent through SSL (Secure Sockets Layer) in encrypted form and all card details and payment information will be protected and processed with a high level of security.

*if you get charged duty on your order by a mistake contact us and we will refund this to you

Promotions & Discount Codes

All campaigns with reduced price are limited in time. Multiple offers can normally not be combined. A discount code or voucher is only valid once per customer and purchase. In case of obvious misuse of offers, such as coupons and promotion codes, the webshop reserves the right to cancel the order in question.

On orders eligible for a gift or discount the value of the gift/discount is considered as a general discount on the total amount of the order. If part of or the entire order is sent back for exchange or refund the value of the returned merchandise is recalculated and the purchase price minus the relative share of the overall discount will only be credited.

Promotions and discount codes are only valid on new orders and cannot be applied retrospectively.

If you choose to return one or more products at promotional purchases where a product was followed on the purchase, the free product should also be returned in unopened / original order. If you choose to keep the free product, we will send an invoice for the product's value.

You can not use multiple discounts at the same time.

Delivery

We always want to deliver your order as soon as possible. Normally orders of items in stock ship within 1-2 business days from Order Confirmation and can be expected to be delivered in 1-5 business days within Norway and 7-15 business days on International orders (1-3 days with DHL Express). Delivery times are estimates only and particularly during high season (e.g. Christmas) deliveries may take longer than normal. We currently ship to most countries but may not ship to certain countries outside the European Union. Should you have an inquiry as to whether or not we ship to a specific location, please contact our Customer Service. You are asked to inspect delivered items upon delivery and report any deviations found as stated under Returns below. In case you fail to collect your products upon delivery, we reserve the right to debit you a charge to cover our cost for return freight and administration.

Right of withdrawal and returns

We offer you a 14-day right-of-return from your purchase, calculated from the date you receive the goods. If you wish to make such a return please follow out our return instructions. Items shall be returned hereunder properly wrapped and packed in their original packaging in unused and saleable condition. As soon as we have received the returned items, and have been able to confirm that the requirements above are met, we will refund your payment. Please enclose a return note with order number and kindly return the product in its original packaging. When withdrawing your purchase you will have to pay for the cost for returning the product to our warehouse. Please keep in mind that you will have the risk of the return (in case something happens to your shipment). Therefore we recommend always using tracked shipping. Please note there will apply a restocking fee of 79 kr when you choose to receive a refund. If a customer refuses delivery, or uncollected goods: If the buyer fails to collect ordered goods, a fee will be charged the buyer, to cover return and handling costs. This fee is NOK 199,- for Norwegian orders and 40 EUR for international orders, as well as accrued interest and fee on invoice purchases. The fee must cover the seller's actual outlay to deliver the goods to the buyer. No returns are accepted for products purchased on sale. In case you find that an item delivered by us to you is defective you should contact Customer Service as soon as possible with a formal complaint, to get a replacement delivery or, if that is not possible, a refund. The same applies in case you identify that a product has been damaged during transportation or you identify other deviations in the delivery, e.g. that the number of items or the product model delivered is not in line with your order. Returns hereunder shall be sent to Customer Service or to the other address specifically instructed by us. If you want to make a complaint it has to happen no later than 7 days after delivery. Returns hereunder shall be sent to Customer Service or to the other address specifically instructed by us. In case of a return, the risk (for loss or damage during delivery) is on the customer. All returns, except exchanges, will be charged a restock fee to cover our shipping costs to you.

Damaged products

BARA Sportswear ensures that all products are meticulously checked in quality control before being dispatched to our customers. We work hard to avoid the emergence of damages or defects in our products. Should you find that an item despite this is damaged or otherwise defective, you will be replaced with a new sample of the item in question, if a new one is available. If not, you will be refunded with the original cost of the item and the return cost, unless the defect can be repaired. If the damaged item followed an order containing other purchased items the cost of the original delivery will not be repaid. You are asked to always examine your received products already at the time of delivery and as soon as possible report any deviations from your order confirmation to us.

We will return your funds as soon as possible, at the latest within 15 days from the date you returned the item and it was received by BARA Sportswear, and we have established that the item is damaged or otherwise defective. Always save your receipt. The funds will be returned to your original method of payment. If you paid using your credit card, the amount will be repaid to the same card.

Colours

We cannot guarantee that the colours appearing on the online store in detail reflect the product colours. The colours can be reflected in different ways depending on for example your computer or phone screen, graphic card and the computer settings.

Company information

Contact us

We are always looking for ways to improve and would love to hear your opinions. Comments on our service, products and even new ideas to make your experience with us even better, are always welcome. You can let us know what you think by emailing our Customer Service Team on [email protected]